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Shipping Information
Chophouse Records can ship to virtually any address in the world.
Shipping Methods
For shipment of all items, we use the United States Postal Service as our preferred mail carrier.
For domestic shipments within the U.S., we ship all items via First-Class Mail.
For international shipments to Canada, Mexico, Japan, and all other countries,
we ship all items via Airmail Letter-Post or Global Priority Mail.
Delivery Time
For domestic shipments within the U.S., the average delivery time is 3-5 days.
For international shipments to Canada, Mexico, Japan, and all other countries, the average delivery time is 10 days.
Payment Methods
We currently accept Visa, MasterCard, Diner's Club, and JCB for all items purchased online from our Web site.
If you do not have a credit card,
we will also accept postal money orders for most orders. We do not accept personal checks or cash.
Credit Cards
Chophouse Records accepts Visa, MasterCard, Diner's Club, and JCB so long as they are connected with one of the
major credit card companies.
You can safely enter your entire credit card number via our secure server,
which encrypts all submitted information. Chophouse Records has partnered with Bank of America
to ensure all credit card information is handled securely. To provide you with an additional
layer of security, all credit card numbers provided to Chophouse Records are stored on the
Bank of America server, not ours. Your number is not stored anywhere else.
It is not uncommon for a request for credit card authorization to fail once or twice before the
card is finally authorized. We will send you an email if we experience difficulties in authorizing
your credit card.
You are always welcome to submit new credit card information to us for a particular order, provided
that the order has not yet entered the shipping process.
Chophouse Records does not currently support the Verified by Visa program.
You can still use your Visa credit card as payment for an order, but you will not be asked
to enter your Verified by Visa password.
Postal Money Orders
In addition to credit cards, we accept postal money orders denominated in U.S. dollars as
payment for most orders. Once again, all postal money orders must be denominated in U.S. dollars.
Paying by money order does slow down your order somewhat, as we do not ship the items to you until
your funds clear. Money orders typically delay your order two to three weeks.
If you choose to pay by money order, you must send payment to the address below, once you
have visited our online store and completed the ordering process. During the checkout process,
make sure you select Postal Money Order as your Payment Method. Please be sure to print out your
order information and send this printed Order Confirmation in with your Postal Money Order.
This ensures we properly process your purchase in a timely manner.
The money order must be made payable to Chophouse Records, Inc. Make sure you write your Name and
Order Number on the money order.
Chophouse Records, Inc.
454 Las Gallinas Avenue
# 353
San Rafael, CA 94903-3618
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